FAQ's

Ordering & Shipping

Where do you ship?
We currently ship across Canada. US shipping coming soon.
How long does shipping take?
Standard shipping is 3-7 business days. Express options available at checkout.
Do you offer free shipping?
Yes, free shipping on orders over $75.
Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of placing them. Contact us at
info@gethelth.ca

Products

What is Helth?
Helth is a daily routine built around simplicity. Three products: one for the morning, one for the day, one for the evening. Each made with a small number of focused ingredients at doses that actually make a difference. Pour into water, stir, drink.
What's a stick pack?
A stick pack is a single-serve powder sachet. Tear it open, pour it into water, stir, and drink. No scoops, no measuring, no shaker required. One stick = one serving.
Do I need to take all three products?
No. Each product works on its own. Most people start with one and add others over time based on what their life needs. Krea Lytes is the most popular starting point. Think of it like a skincare routine for your health. The full system is where it all comes together.
Are your products Health Canada approved?
Yes. All Helth products have NPN numbers issued by Health Canada, confirming they meet Canadian safety, efficacy, and quality standards.
Are your products vegan and gluten-free?
Yes. All Helth products are vegan and gluten-free.
Are there any allergens?
Helth products do not contain gluten, dairy, soy, or nuts. See individual product sections for full ingredient lists.

Pricing & Subscriptions

How is each product priced?
Each product is $54.99 for a 30-day supply, $1.83 per serving. Free shipping on orders over $75.
Do you offer bundles?
Yes. Build your routine: choose any two products for $104.99, or go all in with the full Helth routine (morning, day, night) for $149.99. Free shipping included on both. No code needed. The discount applies automatically at checkout.
Is there a welcome offer for new customers?
Yes. Your first order comes with 10% off and a free Helth bottle. The discount is applied automatically. No code needed. The bottle ships with your first order.
Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of placing them. Contact us at
info@gethelth.ca
Do you offer subscriptions?
Yes. Subscribe and save 10% on every order. Free shipping on orders over $75. Cancel, pause, or change your subscription anytime from your account.
Can I combine the welcome offer and subscription discount?
Discounts don’t stack. Your first order gets 10% off and the free bottle whether you subscribe or buy once. From your second order onward, the 10% subscription discount applies automatically on every delivery.
How do I cancel my subscription?

Log in to your account and manage your subscription from the dashboard. No phone calls, no hoops.

Returns

What's your return policy?
If you're not satisfied with your first order, contact us within 30 days and we'll make it right. We stand behind our products.

Others

Where are your products made?
Helth products are manufactured in Canada under Health Canada guidelines.
How do I store my products?
Store in a cool, dry place away from direct sunlight. No refrigeration required.
I have a specific health condition. Can I take Helth products?
If you have a medical condition or take prescription medication, please consult your
healthcare provider before use.